Jan 2025
Reducing Operational Costs with AI: Real-World Examples Today, businesses use artificial intelligence in their operations, making it the core tool for enhancing efficiency and decreasing operational costs. It streamlines processes through automation and facilitates data analysis, improving resources and maximising the benefit for any organisation. AI in Manufacturing AI-based predictive maintenance has dramatically reduced the number of unexplained breakdowns and maintenance of manufacturing equipment. Siemens, for example, uses AI to track industrial machines, anticipate maintenance needs, and thereby avoid problems, improving reliability and safety. AI in Health Care Healthcare has tapped AI to help it streamline processes and reduce costs. The AI algorithms handle patient data more efficiently, helping save administrative costs and improve care quality. It is reported that some healthcare providers have used AI-driven systems to help improve patient communication and billings, thereby taking operational efficiencies to the betterment and cost-cutting curves. AI in Energy Management AI has been instrumental in optimising energy consumption in data centres and commercial buildings. For example, Google's data centres have used machine learning to reduce cooling energy usage by 40%, saving millions of dollars. Similarly, AI-driven platforms like BrainBox AI's ARIA optimise HVAC systems in large commercial buildings, potentially reducing energy costs by 25% and significantly lowering greenhouse gas emissions. AI in Retail Retailers have adopted AI to enhance customer experience and reduce operational costs. AI-powered shopping carts, such as Caper Carts, offer immediate savings through digital coupons and assist shoppers in staying within budget. These carts streamline the shopping process by automatically scanning, weighing, and calculating items, functioning as self-checkouts, and reducing the need for additional staff. AI in Logistics Logistics companies have integrated AI to optimise operations and reduce risks. For example, United Parcel Service (UPS) uses AI to enhance route planning and delivery schedules, improving efficiency and reducing fuel consumption. AI in Professional Services Consulting firms have embraced AI to automate routine tasks, allowing employees to focus on higher-value activities. In Australia, major consulting firms have deployed AI tools to automate tasks like email drafting, data formatting, and document summarisation, saving employees up to 7.5 hours a week and improving overall client service. Conclusion Integrating AI across various industries demonstrates its potential to reduce operational costs and enhance efficiency. By automating routine tasks, optimising resource utilisation, and providing actionable insights, AI enables businesses to remain competitive in an increasingly digital landscape.